Terms and Conditions
Damage deposit
A € 800 refundable damage deposit is required along the second payment which is due ten (10) days prior to the arrival date. We will refuse entry without receipt of a damage deposit, and will not refund the cost of the stay. The person who booked the accommodation is responsible to the owner for the costs of extra cleaning, breakage or damage to the cottage which are caused by you or your party. These costs will be deducted from your € 800 deposit, but are not limited to that amount. You may be billed for repairs that cost over € 250. No repairs of any kind to the property or contents must be attempted by you or your party. Any damage must be reported immediately to the owners. The deposit balance will be returned to you within seven days of your departure.
Cancellations and Changes
During High season, payments are non-refundable. However, if we manage to re-let the property, we will refund you according to the Low season policy. During the low season, payments will be refunded at 50% of paid prepayments when cancelled 15 days prior to arrival or earlier. We recommend you take out travel insurance to cover against unforeseen circumstances. We reserve the right to cancel your stay at short notice if unexpected circumstances arise. In this case, we will refund you the cost of your stay in full or offer you an alternative date.
Use of Property
Only the agreed number of guests must stay at the property. We do not accept children aged between 18 months and 14 years unless by prior arrangement.
Extreme Weather
We will not issue a refund if extreme weather prevents you from travelling so recommend you take out holiday insurance to cover for this eventuality. In the event of hurricane and tropical storm on the island, we will try to re-accommodate your dates at our best.
Fair usage Policy
Usage of electricity, complimentary toiletries or food items which the owner deems to be excessive will be charged at our discretion. We are conscious of our environment and have installed a solar-panels hot water system. We recommend a discretional use of hot water for rental than more than 5 persons. Upon your arrival, you will be shown where to drop your trash.
Fire Risk
Barbecues and smoking indoors is strictly forbidden. There is an outside barbecue and Terraces for this purpose. In the event of furniture being impregnated with smoke smell, you will be charged an additional € 350 for cleaning charges.
Complaints and Difficulties
Please inform us of any problems immediately. We will deal with them straight away. If a serious problem arises that we cannot resolve by the evening, we will refund your stay.
Right to evict
The owner reserves the right to evict guests without compensation in the case of anti-social behaviour, unreasonable breakages, if smoking restrictions are not observed, if visitors are causing a fire risk, if the accommodation is being misused, or if there is a breach of these terms and conditions.
No tenancy
The agreement is for the reservation period only and is not intended to create the relationship of landlord and tenant between the visitor and the owner. The visitor shall not be entitled to a tenancy, or to any assured shorthold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or upon termination of the agreement.
Keys and Security
Upon your arrival, you will be given keys, a remote control to the gate and an alarm control. Any lost item will be charged an extra € 80.
Accidents, Injury and Personal property
The owner has no liability to you for the death or personal injury to you or any member of your party, occurred inside or outside the property. We suggest you take out travel insurance to cover you for personal injury during your stay. Parents with kids (if accepted) will be asked to sign a discharge regarding the pool usage. We are not responsible for any loss, damage or theft to your personal property during your stay.
Right of entry
We reserve the right to enter the property to inspect it or carry out necessary repairs or maintenance during your stay.